Electric
Upgrading Electric Utility Metering Infrastructure Across Canada.
KTI Utility Services (KUS) partners with electric utilities across Canada to install, operate, maintain and repair your customer metering and AMI network infrastructure.
Expertise within the Electric Industry
Leveraging over 30 years of utility expertise, KTI Utility Services provides comprehensive turnkey solutions for electric infrastructure projects, with a focus on Advanced Metering Infrastructure (AMI) deployments and meter exchange work.
Full Project Lifecycle
KUS handles every aspect, from project planning and AMI system design to installation, system integration, and ongoing meter and network maintenance, ensuring seamless operation of all your metering assets. Our skilled team of electric technicians is also equipped to perform advanced fieldwork, including transformer-rated and polyphase meter work.
Focus on Safety
We are dedicated to a safety-first mindset, firmly believing that no task is worth compromising the health and safety of our employees, the public, or the communities we serve. This commitment is embodied in our industry-leading safety culture, where high standards for safety, health, environmental stewardship, and quality are integral to all our operations. From fostering a safe and healthy workplace to conducting our services responsibly and sustainably, we strive to minimize environmental impact while delivering top-tier quality.
Cost-Efficiency
KUS delivers cost-effective solutions that enable electric utilities to manage their budgets efficiently, all while maintaining high standards of quality and safety. We integrate cutting-edge technologies and eco-friendly practices into our operations, improving operational efficiency, minimizing environmental impact, and supporting long-term sustainability goals.
Challenge
Our customers’ aging metering system required extensive manual intervention, hindering operational efficiency and proactive service management. Lacking real-time data, the utility struggled with accurate energy distribution and timely issue responses. With 40,000 electric meters to replace, the city needed a strategic partner to manage logistics, field work, and communication with customers, contractors, and government agencies.
Approach
KUS played a crucial role in the project’s success, managing the entire AMI deployment from installation to maintenance for a smooth transition. We handled planning, logistics, and coordination with customers, contractors, and agencies, meeting deadlines and staying on budget. Our Workforce Management System (WMS) offered real-time updates and quality control, while a dedicated call center ensured effective communication and customer satisfaction. KUS also adhered to strict safety protocols and regulatory compliance.
Results
Partnering with KUS, the city deployed a cutting-edge AMI system, improving grid management and customer service. The system enhanced efficiency by reducing manual tasks, provided advanced data analytics, and reduced energy theft. KUS’s expertise in project management and field work was key to the success, paving the way for future smart grid initiatives.