Gas
Find Smart Gas Solutions, Installation and Maintenance for Canadian Energy Utilities.
Invest in smart gas meters and advanced metering infrastructure (AMI) systems to access real-time data and maximize your investment. KTI partners with Sensus to provide industry-leading solutions to Canadian utilities.
Expertise within the Gas Industry
Built on a foundation of over 30 years of natural gas expertise, KTI Utility Services (KUS) provides comprehensive turnkey solutions for natural gas infrastructure projects, specializing in Advanced Metering Infrastructure (AMI) deployments and meter set work.
Full Project Lifecycle
KUS oversees every aspect, from project planning and AMI system design to installation, integration with existing systems, and ongoing meter and network maintenance, KUS ensures seamless operation of all your metering assets. Our team of gas technicians is also equipped to perform advanced fieldwork, including replacing service valves and regulators, rebuilding complete meter set assemblies, and installing meter bypass valves.
Focus on Safety
We are dedicated to a safety-first mindset, firmly believing that no task is worth compromising the health and safety of our employees, the public, or the communities we serve. This commitment is embodied in our industry-leading safety culture, where high standards for safety, health, environmental stewardship, and quality are integral to all our operations. From fostering a safe and healthy workplace to conducting our services responsibly and sustainably, we strive to minimize environmental impact while delivering top-tier quality.
Cost-Efficiency
While maintaining quality and safety, KUS offers cost-effective solutions, helping gas utilities manage their budgets efficiently. We incorporate innovative technologies and eco-friendly practices into our operations, enhancing operational efficiency, reducing environmental impact, and supporting long-term sustainability goals.
Challenge
A regional utility company serving over 50,000 customers faced challenges with manual gas meter readings, high operational costs, and delayed billing. To improve operational efficiency, enhance customer service, and prepare for future smart-grid integration, the utility decided to implement Advanced Metering Infrastructure (AMI) across its service area.
Approach
The utility chose KTI and the Sensus FlexNet AMI system for its natural gas expertise, reliable two-way communication, broad RF coverage, IT compatibility, strong security, and future-ready features like advanced leak detection. During installation, customers were informed of schedules, and teams replaced old meters with AMI-compatible ones. The system was integrated with billing and customer service platforms, providing customers with real-time usage monitoring and alerts through an online portal.
Results
KTI’s FlexNet implementation provided substantial operational and customer service benefits, marking a shift toward more efficient, reliable, and customer-centered gas utility services. The utility company gained valuable insights into consumer behavior, reduced its operational expenses, and improved customer trust by leveraging advanced metering infrastructure.